FAQs
originals
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do you take commissions?
yes, i accept commissions on a rolling basis! the minimum is $1,000. fill out the form on my website to inquire.
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do you accept payment plans?
yes, I’m happy to discuss splitting the payment into 2, 3 or 4 bi-weekly interest-free payments. the piece will ship out one all of the payments are complete.
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do you ship internationally?
yes, please reach out to me with your address for a shipping quote.
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who owns my piece?
claire buckley retains all rights to all original artwork created and sold on this website. this includes the rights to all images of sold and commissioned paintings by claire buckley. claire retains the right to make reproductions of any and all artwork.
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how much does shipping cost?
shipping cost for original paintings are dependent upon size and distance. please reach out with your desired painting size and address for a quote.
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how does my piece ship?
original paintings ship stretched onto a frame. if you prefer your piece shipped rolled just let me know.
canvas prints
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what kind of material is used to print on?
reproductions are printed on high quality archival poly-cotton canvas using archival inks and hand applied UV resistant coatings. all of the materials used by my printing partner meet or exceed the standards set forth by the Fine Art Trade Guild for pH and light-fastness.
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what is giclée?
a giclée print refers to an archival print made from an inkjet printer equipped with a highly permanent set of inks in a wide range of colors.
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why giclee?
giclée prints are amongst the best fine art reproductions available today, used for gallery and museum exhibition, limited editions, private collections, archives, and more.
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why canvas?
i want my prints to look and feel similar to originals. instead of using paper, canvas allows for the texture and feeling of owning an original.
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do prints come stretched?
when ordering there will be an option to indicate whether you’d like your print stretched or not.
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do you release new prints?
yes! sign up for my mailing list to be the first to know.
iphone cases
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what kind of material are they made out of?
the phone cases are made from a durable polycarbonate (PC) material.
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are they protective?
they are on the thinner and lightweight side, but will certainly do the job when it comes to keeping your phone safe.
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do they work with magsafe accessories?
no.
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do you release new designs?
yes, sign up for my mailing list to be the first to know!
shipping and delivery
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how much is shipping?
prints and phone cases ship domestically for $15 and internationally for $60.
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what shipping carrier do you use?
UPS.
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does everything ship internationally?
prints ship most anywhere in the world. phone cases can ship anywhere except South Korea, Hong Kong, Taiwan, or Japan at this time.
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how long does shipping take?
each product is made to order in an effort to reduce waste. thank you for shopping sustainably!
phone cases
USA: 8-11 business days, international: up to 14 business days
prints
USA and international: 6-10 business days
refunds, returns, and exchanges
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can i return my order?
all sales are final. each product is made to order so we do not accept returns, exchanges or cancellations. please be sure to read descriptions carefully before purchasing.
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what if i received a damaged order?
if your order is damaged or you receive the wrong item please clairebuckleyart@gmail.com with your name, order number, and photos of the damage or wrong item and we will be happy to assist you.
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what if my tracking says delivered but i didn't receive it?
in the event that your order shows as delivered but you didn't receive your shipment, please contact the courier and local postal service with the tracking number (shown in your shipping notification) and inquire with them about it first. there's a chance your package is waiting for you to pick up at your nearest post office, however, if they can't find it, contact us at clairebuckleyart@gmail.com to see if there's anything else that can be done on our side.